Terms of Service

Effective Date: May 16, 2026  |  Last Updated: May 16, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at ranch-pizzadelivery.click (the "Website"). By visiting our Website, creating an account, placing an order, or otherwise interacting with our services in any manner, you agree to be fully bound by these Terms.

These Terms apply to all visitors, registered users, customers, and any other parties who access or use our Website or services. If you are accessing or using the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to such entity.

Your continued use of our Website after any modifications to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

You must be at least eighteen (18) years of age to use our services or to place an order. By using our Website, you represent and warrant that you meet this minimum age requirement. If you are under the age of eighteen (18), you may only use our services under the supervision and with the express consent of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. Through our Website at ranch-pizzadelivery.click, we offer the following services:

• Online Ordering: Customers may browse our menu, customize their food items, and place orders for delivery or pickup directly through our Website.
• Delivery Services: We provide pizza and related food item delivery services to eligible addresses within our designated service area. Delivery availability depends on your location, order time, and operational capacity.
• Carryout/Pickup Orders: Customers may place orders online and pick them up at our location(s) during business hours.
• Menu Information: We provide descriptions, pricing, allergen information (where available), and nutritional details about our food products.
• Promotions and Special Offers: From time to time, we may offer coupons, promotional discounts, loyalty rewards, or special deals through our Website.
• Account Management: Registered users may create and manage personal accounts to track orders, save preferences, and manage delivery addresses.

We reserve the right to modify, suspend, discontinue, or restrict any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended solely for personal, non-commercial use. Any commercial use of our services requires our prior written consent.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

When using our Website and services, you agree to:

• Provide accurate, current, and complete information during registration and when placing orders, including your name, delivery address, phone number, and payment information.
• Maintain the security and confidentiality of your account login credentials.
• Promptly notify us of any unauthorized access to or use of your account.
• Use our services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable local, state, and federal laws and regulations in connection with your use of our services.
• Be present at the designated delivery address at the time of delivery, or make alternative arrangements in advance.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities while using our Website or services:

• Providing false, misleading, or fraudulent information at any point during your interaction with our services, including fake delivery addresses or fraudulent payment information.
• Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
• Using any automated tools, bots, scrapers, data mining software, or similar technologies to access, collect, or copy data from our Website without our express written permission.
• Engaging in any activity that disrupts, damages, or interferes with the proper functioning of our Website or servers.
• Attempting to reverse engineer, decompile, disassemble, or otherwise discover the source code of our Website or any underlying software.
• Using our Website to transmit any unsolicited commercial communications (spam), malware, viruses, or harmful code.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Harassing, threatening, or abusing our staff, delivery personnel, or other customers in any way.
• Placing fraudulent, fictitious, or prank orders with no intent to pay or receive delivery.
• Attempting to circumvent or manipulate our pricing, promotional systems, or payment processes.
• Reselling, redistributing, or commercially exploiting any content, data, or materials obtained from our Website.
• Using our services in any manner that could damage our reputation or business interests.
• Engaging in any activity that violates any applicable federal, state, or local laws or regulations.

Violation of any of these prohibitions may result in immediate termination of your account and access to our services, and may subject you to civil or criminal liability.

4. Account Registration and Security

To access certain features of our Website, you may be required to create a user account. When you register, you agree to provide accurate and complete information and to keep this information up to date. You are responsible for all activities that occur under your account.

You are solely responsible for maintaining the confidentiality of your password and account credentials. You agree to immediately notify us at [email protected] of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to maintain the security of your account.

We reserve the right to suspend or terminate your account at any time, at our sole discretion, without notice or liability, for any conduct that we believe violates these Terms or is harmful to other users, us, third parties, or for any other reason.

5. Intellectual Property Rights

5.1 Ownership of Content

The Website and all of its original content, features, functionality, design elements, graphics, logos, text, images, audio clips, digital downloads, data compilations, software, and the compilation thereof are the exclusive property of Pizza Ranch and/or its content suppliers and are protected by United States copyright laws, trademark laws, patent laws, trade secret laws, and other intellectual property laws.

Our trademarks, service marks, trade names, logos, and other brand identifiers (collectively, "Marks") are the exclusive property of Pizza Ranch. Nothing in these Terms grants you any right to use our Marks for any purpose without our prior written consent.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from our Website;
• Modify or create derivative works based on our Website content;
• Use any content from our Website for commercial purposes without our express written consent;
• Remove or alter any copyright, trademark, or other proprietary notices from our content.

5.3 User-Submitted Content

If you submit any reviews, feedback, suggestions, photographs, or other content to us through our Website or social media platforms ("User Content"), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media for any lawful purpose, including marketing and promotional materials. You represent and warrant that you own or have the necessary rights to grant this license.

6. Payment Terms

6.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices listed do not include applicable taxes, delivery fees, or service charges unless explicitly stated. The total price of your order, including all applicable fees and taxes, will be displayed at checkout before you complete your purchase.

6.2 Payment Methods

We accept various forms of payment as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that (i) you are authorized to use the designated payment method; (ii) the payment information you provide is accurate and complete; and (iii) you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and fees.

6.3 Delivery Fees

Delivery fees may apply to certain orders and will be clearly displayed during the checkout process. Delivery fees vary based on distance, order size, and other factors at our discretion. We reserve the right to modify delivery fees at any time.

6.4 Refunds and Cancellations

Once an order has been confirmed and preparation has begun, cancellations may not be accepted. If you experience an issue with your order — such as incorrect items, missing items, or quality concerns — please contact us immediately at [email protected]. Refunds or credits will be evaluated on a case-by-case basis at our sole discretion, in accordance with applicable consumer protection laws.

6.5 Taxes

You are responsible for all applicable federal, state, and local taxes associated with your purchase. We will collect and remit sales taxes as required by applicable law.

7. Delivery Terms

Delivery availability, estimated delivery times, and service areas are subject to change and are not guaranteed. Estimated delivery times are provided as a courtesy only and do not constitute a binding commitment. Factors such as traffic, weather, high order volume, and other conditions beyond our control may affect delivery times.

You are responsible for providing an accurate and accessible delivery address. If a delivery cannot be completed due to an incorrect address, inaccessibility, or failure to receive the order, we may not be obligated to issue a refund.

We reserve the right to refuse delivery to any address or individual at our sole discretion, including but not limited to locations where safety concerns exist for our delivery personnel.

8. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties regarding the accuracy, reliability, completeness, or timeliness of our Website content;
• Warranties that our Website will be uninterrupted, error-free, or free from viruses or other harmful components;
• Warranties regarding the quality, safety, or suitability of any food products ordered through our platform.

We do not warrant that any defects or errors in our Website will be corrected, or that results obtained from use of the Website will be accurate or reliable. Any content downloaded or otherwise obtained through the use of our Website is accessed at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages resulting from your access to or use of (or inability to access or use) our Website or services;
• Damages resulting from any unauthorized access to or use of our servers or any personal information stored therein;
• Damages resulting from any interruption or cessation of transmission to or from our Website;
• Damages resulting from any bugs, viruses, or other harmful code that may be transmitted through our Website;
• Damages resulting from the content or accuracy of any content posted on our Website.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

These limitations apply whether the claims are based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of certain liabilities, so some of the above limitations may not apply to you. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use or misuse of our Website, services, or any content thereon;
• Your User Content or any submissions you provide to us;
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or contractual rights;
• Any dispute between you and any third party related to your use of our services;
• Any misrepresentation made by you in connection with your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You shall not settle any such claim without our prior written consent.

11. Food Safety and Allergen Notice

Pizza Ranch takes food safety seriously and strives to provide accurate information about our ingredients and potential allergens. However, we cannot guarantee that our food products are free from allergens, as they are prepared in facilities that handle common allergens including wheat, dairy, eggs, soy, nuts, and other ingredients.

If you have food allergies, dietary restrictions, or specific health concerns, we strongly encourage you to contact us directly before placing an order to discuss your needs. It is your responsibility to review ingredient and allergen information and to make informed decisions about the foods you consume. We shall not be liable for any adverse reactions or health consequences arising from consumption of our food products.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or content that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant or make any representations about any third-party websites.

Your interactions with third-party websites or services, including payment processors and delivery platforms, are governed by those third parties' terms and privacy policies. We encourage you to read the terms and privacy policies of any third-party services you use.

13. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, share, and protect your personal information. By using our Website, you consent to the practices described in our Privacy Policy. We comply with applicable United States federal privacy laws, including those enforced by the Federal Trade Commission (FTC), as well as applicable state privacy laws.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and applicable state law, without regard to conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of our services shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States.

You hereby consent to the personal jurisdiction of such courts and waive any objection based on improper venue or inconvenient forum. These Terms are subject to applicable federal consumer protection laws, including those enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.).

To the extent that any provision of these Terms conflicts with applicable federal or state law, such law shall control, and the conflicting provision shall be deemed modified to comply with applicable law.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute with us informally by contacting us at [email protected] with a written description of your complaint and the relief you seek. We will attempt to resolve the dispute within thirty (30) days of receipt of your notice. If we cannot resolve the dispute informally within this period, either party may pursue formal dispute resolution as described below.

15.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AND PIZZA RANCH AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. The arbitration shall be conducted by a recognized arbitration organization under its then-current rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

By agreeing to arbitration, you and Pizza Ranch waive the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration.

15.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Any arbitration or court proceeding shall be conducted on an individual basis only.

15.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims that are within the scope of that court's jurisdiction.

16. Term and Termination

These Terms are effective from the date you first access our Website or use our services and shall remain in full force and effect until terminated by either party.

You may terminate your use of our services and these Terms at any time by ceasing to use our Website and, if applicable, deleting your account.

We reserve the right to suspend or terminate your access to our Website and services, with or without notice and for any reason, including but not limited to your violation of these Terms, engagement in fraudulent activity, or conduct that is harmful to other users, our staff, or our business interests.

Upon termination, all rights and licenses granted to you under these Terms shall immediately cease. The following sections shall survive termination: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and all other provisions that by their nature should survive termination.

17. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice through our Website or via email to registered users.

Your continued use of our Website or services after the posting of any revised Terms constitutes your acceptance of and agreement to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop using our Website and services immediately.

We encourage you to review these Terms periodically to ensure you are aware of the most current version. It is your responsibility to check for updates.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remainder of these Terms shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any provision of these Terms shall not be deemed a further or continuing waiver of such provision or any other provision.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on our Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of our Website and services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the subject matter hereof.

No amendment to or modification of these Terms shall be binding unless made in writing and signed by an authorized representative of Pizza Ranch, except as otherwise expressly provided in these Terms.

20. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, severe weather conditions, pandemics, governmental actions, labor disputes, power outages, internet or telecommunications failures, or any other event beyond our reasonable control ("Force Majeure Event"). In such circumstances, our obligations shall be suspended for the duration of the Force Majeure Event.

21. Electronic Communications

By using our Website and services, you consent to receive electronic communications from us, including emails, text messages, and notices posted on our Website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those messages or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications.

22. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service or our services, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries promptly and professionally.